Effective Date:
April 16, 2025

Last Updated:
April 16, 2025

All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

This Privacy Policy explains how Roofer Fuel, operated under Eworkforce Technologies, Inc. (D.B.A. Roofer Fuel), collects, uses, shares, and protects your personal information when you use our roofing services, website, or communication channels.

We are committed to maintaining your privacy, protecting your information, and complying with applicable U.S. privacy and data protection standards.

1. Who We Are

Roofer Fuel provides professional roofing services to homeowners and businesses seeking reliable roof installation, repair, inspection, maintenance, and replacement solutions.

Our services include roofing consultations, roof inspections, leak repairs, storm damage restoration, preventive maintenance, and complete roofing installations.

We are operated by Eworkforce Technologies, Inc., doing business as (D.B.A.) Roofer Fuel.

2. Information We Collect

We collect the following personal information when you use our platform, contact us, or request roofing services:

Full Name

Phone Number

Email Address

Property address or project location

Property details or roofing concerns voluntarily shared with us

This data may be collected through web forms, phone calls, SMS, inspections, estimates, or email communications.

We only collect information necessary to provide roofing estimates, consultations, scheduling, and customer support services.

3. How We Use Your Information

Your information is used to:

Provide roofing consultations, inspections, and project estimates

Schedule roofing appointments and service visits

Respond to questions and customer support requests

Send appointment confirmations, reminders, and updates by SMS or email

Deliver promotional offers or service updates (only with your consent)

Improve our services and customer experience

3A. SMS Messaging & Compliance

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
 • We maintain timestamped records of all opt-in actions
 • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
 • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
 • All opt-out requests are processed immediately.

Message Frequency & Content:
• Message frequency varies based on your interactions with our business
 • Messages will be directly related to the services you have requested
 • We do not send promotional content without specific consent

Help & Support:
• Reply "HELP" for assistance or contact us at [email protected]
 • Customer support is available during regular business hours

Carrier Information:
• Standard message and data rates may apply
 • Carriers are not liable for delayed or undelivered messages
 • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

Your consent, given through form submissions or opt-ins

Contractual necessity, to provide Roofing services you request

Legitimate business interests, where your rights and freedoms are not overridden

5. Consent and Your Rights

By submitting your information, you consent to the processing of your personal data as outlined in this policy.

You have the right to:

Access your personal information

Correct inaccuracies or update your details

Request data deletion

Restrict or object to processing

Withdraw consent at any time

To exercise your rights, please email [email protected] or reply “STOP” to any SMS communication to opt out.

6. Data Sharing and Third Parties

We do not sell or rent your personal information to third-party marketers.

We may share limited data with secure third-party tools (e.g., CRM, scheduling, or email services) solely for business operations.
All partners and vendors are contractually required to comply with strict confidentiality and security standards.

7. International Data Transfers

Some of your personal data may be processed or stored outside the EEA, including in the United States.

To safeguard these transfers, we maintain:

Standard Contractual Clauses (SCCs)

Encrypted and secure data transfer systems

Data Processing Agreements (DPAs) with our service providers

8. Data Security

We protect your data using:

SSL (HTTPS) encryption across our website

Role-based access control

Secure cloud hosting with routine data integrity checks

Two-Factor Authentication (2FA) for internal systems

Regular privacy and security audits

8A. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
 • Remember your preferences
 • Improve website functionality and user experience
 • Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

9. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes of our services or as required by applicable law.
You may request deletion of your data at any time, subject to any mandatory legal retention obligations.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect new regulations or service changes.
When updates occur, we will notify users:

By email (if applicable)

Through a notice on our website

By updating the “Last Updated” date at the top of this page

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: [email protected]
Phone: +1 678-951-5834
Company: Eworkforce Technologies, Inc. (D.B.A. Roofer Fuel)

Thank you for trusting Roofer Fuel with your Roofing journey.
Your privacy and data security are always our top priority.